Privacy Policy

Effective Date: June 3, 2026
Last Updated: June 3, 2026

This Privacy Policy explains how Conoted ("we", "us", or "the Service"), operated by Streltsov Company D.O.O. (the "Company"), collects, uses, and shares your personal information.

Conoted is a note-taking, knowledge management, and communication service. This policy applies to all users of our websites (conoted.com, conoted.us, conoted.org, conoted.net, conoted.fr), mobile apps (iOS, Android), and desktop experiences.

1. Information We Collect

1.1 Information You Provide

When you register and use Conoted, you provide:

• Account information: name, email address, username, avatar
• Authentication data: Apple ID, Google account, Telegram ID (depending on sign-in method)
• Content: notes, tags, comments, messages, and any other content you create
• Profile information: bio, preferences, settings

1.2 Information Collected Automatically

When you use Conoted, we automatically collect:

• Usage data: features used, pages visited, interactions with content
• Device information: device type, operating system, app version
• Technical data: IP address, time zone, crash reports, performance metrics

1.3 Information from Integrations

If you connect third-party services (Telegram, Slack, Gmail, phone contacts), we collect:

• Telegram: messages from channels/groups you specify, user handles, message timestamps
• Slack: messages from workspaces you authorize, user identifiers, channels
• Gmail: contact names and email addresses (not email content)
• Phone contacts: names, phone numbers, emails from your device contacts (only if you grant permission)

1.4 Information About Other People

Through Telegram/Slack integration, we may store information about users who are not Conoted members. These are called "ghost users" and contain:

• Public username and display name (from the source platform)
• Messages they posted in channels you parse
• Associations with topics and groups

Ghost users have specific rights — see Section 8.

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve the Service

• Create and maintain your account
• Display your content and connections
• Generate AI-powered features (digests, tags, recommendations)
• Personalize your experience
• Fix bugs and improve performance

2.2 Communication

• Send important account notifications (security, subscription changes)
• Respond to support requests
• Send promotional messages (you can opt out)

2.3 Safety and Legal Compliance

• Detect and prevent fraud or abuse
• Comply with legal obligations
• Protect the rights of users and the Developer

3. AI Processing

Conoted uses AI to power key features. Your content may be sent to the following AI providers for processing:

Important:

• We do not train AI models on your content
• Content is sent for inference only and follows each provider's data retention policy
• You can request to opt out of AI features by contacting support (some features may become unavailable)

AI providers have their own privacy policies:

• OpenAI: https://openai.com/privacy/
• Google Gemini: https://policies.google.com/privacy

4. Third-Party Services

We use the following third parties to operate Conoted:

Each provider has its own privacy policy. Review them before using Conoted.

5. How Your Content Is Shared

Conoted is designed for both private and collaborative use. Your content is shared based on visibility settings:

5.1 Private Notes (Default)

Visible only to you. Not shared with other users, displayed on public feeds, or used in recommendations.

5.2 Group Notes

Visible to members of the group where posted. Not visible to non-members.

5.3 Public Notes

Visible to ALL registered Conoted users, including future users. When you publish a note as public:

• Your full content, name, and tags become searchable and visible in the platform
• Your note may appear in other users' "For You" recommendations (if tag matches)
• Other users may copy, screenshot, or reference your note

Before publishing, you see a clear warning explaining the scope of publication.

5.4 Digests

Digests generated from group content are visible only to group members. They include summaries and contributor mentions. External channels/groups you parse are not made publicly visible — only summaries seen by your group members.

5.5 Recommendations (Expert Finder)

Conoted may recommend you to other users as an "expert" in topics based on your activity. You can:

• Opt out of expert recommendations in Settings
• Hide your profile from non-members
• Request deletion of your expertise data

6. Data Retention

We retain your data:

• Active accounts: for as long as you use the Service
• Deleted accounts: content is removed within 30 days
• Backups: may persist in encrypted backups for up to 90 days
• Legal requirements: certain data retained longer when required by law

Public Notes

If you made notes public, they may persist in other users' viewed history, screenshots, or archives even after you delete your account. We cannot remove content that others have saved independently.

Ghost Users

Data about non-Conoted users (from Telegram/Slack parsing) is retained as long as:

• Their referenced content is still in our system
• Their referenced groups are still active

Ghost users can request deletion — see Section 8.

7. Your Rights (Including GDPR Rights)

You have the right to:

7.1 Access

Request a copy of the personal data we hold about you.

7.2 Correction

Update incorrect or incomplete information in your profile settings.

7.3 Deletion

Delete your account and associated data. You can:

• Close your account in Settings
• Request full data deletion by emailing support@conoted.com

7.4 Data Portability

Request your data in a machine-readable format (JSON export).

7.5 Restriction

Request that we limit how we use your data.

7.6 Objection

Object to processing based on legitimate interests (e.g., analytics, recommendations).

7.7 Withdraw Consent

If you previously consented to specific data use, you may withdraw consent at any time.

7.8 Complaint

File a complaint with your local data protection authority if you believe we're misusing your data.

To exercise any of these rights, contact us at support@conoted.com. We will respond within 30 days.

8. Rights of Ghost Users

If you are NOT a Conoted user but your data appears in our system (due to being referenced in public Telegram channels parsed by our users), you have these rights:

• Deletion: You can request complete removal of your data from Conoted
• Objection: You can request that your name/content not appear in any Conoted feature

Contact: support@conoted.com with:

• Your Telegram username or display name
• Source channel where you appeared
• Reason for request (optional)

We will process within 14 days and notify you when complete.

9. Children's Privacy

Conoted is intended for users 13 and older. We do not knowingly collect personal information from children under 13.

If we learn we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided us with information should contact support@conoted.com.

10. International Data Transfers

Conoted operates globally. Your data may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws.

When transferring data from the EU/EEA to third countries, we rely on:

• Standard Contractual Clauses approved by the European Commission
• Other legally-recognized transfer mechanisms

11. Data Security

We implement industry-standard measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits
• Access controls and authentication

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

In case of a data breach affecting your personal information, we will notify you within 72 hours of discovery, as required by applicable law.

12. Cookies and Tracking

We use:

• Essential cookies: required for the Service to function (authentication, session management)
• Analytics cookies: to understand usage patterns (can be disabled)
• No advertising cookies: we do not show ads

You can manage cookies through your browser settings.

13. Marketing Communications

We may send you:

• Service announcements (required, cannot opt out)
• Product updates and tips (can opt out)
• Promotional offers (can opt out)

Opt-out options are available in Settings → Notifications or by following the unsubscribe link in emails.

14. Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be communicated:

• Via email for material changes
• Via in-app notification
• By posting at conoted.com/privacy with updated "Effective Date"

Continued use of the Service after changes constitutes your acceptance.

15. Contact Information

Data Controller:
Streltsov Company D.O.O.
Dubovica bb, 85310 Budva, Montenegro

Contact:

• Email: support@conoted.com
• Website: https://conoted.com

This Privacy Policy was last updated on June 3, 2026.